Businesses are always looking to contain costs, but in today’s economy even successful businesses who could otherwise afford to shrug off a few bucks here and there are taking a harder look at a list of ways they can run leaner.

Operating overhead typically comes in at the top of such lists, but when it comes to mission-critical services like email, if it works it will tend to get left alone. That is, until the system comes due for a hardware upgrade or license renewal. Such an opportunity should trigger an audit to discover the true costs of email management and whether it should continue to be maintained on-premise or outsourced to the cloud.